The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.
The University is dedicated to supporting an equitable, diverse, and inclusive environment - to create better futures, together. The diverse backgrounds, characteristics and opinions within our community are our great strength and are key to our pursuit of delivering educational excellence, enterprise, research and professional services. We welcome applications from people from diverse backgrounds and minoritized groups as they are currently under-represented within our community.
We recognise the value of a fulfilling and balanced work and personal life which promotes wellbeing. We seek to support colleagues in achieving this balance and have family-friendly policies, flexible working arrangements and many roles can be suitable for dynamic working arrangement. This includes considering applications to work on a part-time, flexible and job share basis wherever possible.
Loughborough University is a UKVI Sponsor. Some individuals may require sponsorship to enable them to apply for a visa to provide them with the right to work in the UK. Please note certain roles are not eligible for sponsorship. For further information and eligibility please visit the UKVI website.
Loughborough Sport
Part time (33.26 hours per week) and open ended
Shift allowance of 12.5% term time and 5% vacation time
We are looking for an inspiring individual to lead the way in delivering outstanding customer care by promoting a friendly and welcoming front-of-house environment at Loughborough University in one of our world class sports facilities. Come and meet our customers and see why we have been nominated the Sports University of the Year once again!
Whether it be our gym members, performance teams, Athletic Union clubs or community members, you will be the first point of contact for everyone. We are looking for a sociable, enthusiastic individual with a ‘can do’ attitude, someone who would be proud to be part of our team and will deliver a first-class service to all our customers.
The role will be based at the Powerbase reception desk where you will be expected to handle enquiries both in person and over the phone. The role will also involve making bookings for a variety of clubs, sports, and facilities across campus using our booking software and responding to our various email inboxes.
The role is working a shift pattern and will receive a shift allowance of 12.5% term time and 5% vacation time. The shift patterns alternate between mornings, evenings and weekends and bank holiday and University closure days are also included.
For more information on the role please refer to the Job Description and Person Specification.
For shift details and/or informal enquiries please contact Greg Handsley, Facility Manager (Gyms) on G.Handsley@lboro.ac.uk
Closing date: 27th April 2025
Loughborough University is committed to achieving equity and valuing diversity in all aspects of employment and welcomes applications from all sections of the community.
We are proud to be a Real Living Wage Employer—so much so that we go beyond the standard, providing additional supplementary payments at specific pay points to further support our employees' financial wellbeing. Further information about the Loughborough Real Living Wage Supplement can be found on our HR webpage.