The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.
The University is dedicated to supporting an equitable, diverse, and inclusive environment – to create better futures, together. The diverse backgrounds, characteristics and opinions within our community are our great strength and are key to our pursuit of delivering educational excellence, enterprise, research and professional services. We welcome applications from people from diverse backgrounds and minoritized groups as they are currently under-represented within our community.
We recognise the value of a fulfilling and balanced work and personal life which promotes wellbeing. We seek to support colleagues in achieving this balance and have family-friendly policies, flexible working arrangements and many roles can be suitable for dynamic working arrangement. This includes considering applications to work on a part-time, flexible and job share basis wherever possible.
Loughborough University is a UKVI Sponsor. Some individuals may require sponsorship to enable them to apply for a visa to provide them with the right to work in the UK. Please note certain roles are not eligible for sponsorship. For further information and eligibility please visit the UKVI website.
Loughborough University London
OPEN TO LOUGHBOROUGH UNIVERSITY STAFF ONLY (please note that Imago Ltd and Cascaid staff are NOT classified as Loughborough University staff and are NOT eligible to apply for internal jobs)
Loughborough University, London (LU LDN) is an exciting and innovative postgraduate campus which successfully opened on the Queen Elizabeth Olympic Park in September 2015. The new campus is of strategic significance to the international reputational growth of the university and is part of London's new innovation quarter, Here East.
This is an exciting opportunity to help shape the way we support our students studying for Masters Degrees as well as our researchers, academic staff, and stakeholders. We want to appoint someone who is enthusiastic about being involved in this venture, who is committed to being flexible about their role and who embraces change.
As a Student Support Manager, you will provide administrative support for all aspects of work related to taught Programme and module Programme delivery at Masters Level. You will work closely with relevant colleagues on the Loughborough campus to ensure that all teaching administration is undertaken within guidelines necessary to achieve the highest standard of administration provision. You will support students more widely in their study at Loughborough University in London and identify welfare issues and signpost support available and arrange this where appropriate.
Our staff are approachable, helpful, knowledgeable, courteous and take pride in working for the University and making the environment welcoming, through providing an excellent service to staff and students.
Our staff are knowledgeable on the systems and processes that support students and staff in London and in Loughborough.
Our staff understand the threshold in terms of the delivery of resolvable services in London and the services that can be called upon from Loughborough.
Our staff have a 'can do' attitude to resolve issues and problems serving the user to a high level.
Our team of staff are committed to operating and working as a team.
We positively welcome applications from people with a wide range of backgrounds and experiences and are particularly interested in applicants with experience in higher education.
Benefits of working at Loughborough University London include 30 days holiday plus 14 closure days (including bank holidays). Staff will also have the opportunity to apply for a season ticket loan and corporate gym membership.
Informal enquiries should be made to Deborah Bowen, Support Team Manager by email at D.A.Bowen@lboro.ac.uk
Please follow this link for details.