The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.
Imago Venues are committed to achieving equality and valuing diversity in all aspects of employment and welcomes applications from all sections of the community.
Position: Part time position (guaranteed minimum 10 hours per week) over 7 days early, evening and weekend shifts to cover business demand.
Rate of Pay: £12.60 per hour
Benefits:
Burleigh Springs is a leading Leisure & Therapy Centre based at Burleigh Court, a 4-star hotel which forms part of Imago Venues, the conference and hotel brand based at Loughborough University.
Main duties will be to cover the reception desk, take bookings and payments, assist with gym duties, swimming pool water testing and cleaning. Previous experience of customer care, working in a fitness environment with Life Fitness equipment is desirable.
The successful applicant will have a caring and professional manner, outstanding customer service skills and work well as part of a team. As the post is physically demanding, applicants should be fit and able to perform this role.
About Us:
Based at Loughborough University Campus, our brand portfolio includes:
Every year we host over 92,000 delegates from around the world; we service over 90,000 bedrooms; we serve over 200,000 meals; we take over £30 million in enquiries.
With excellent customer service at the core of our offer, we are recognised as a leading academic venue, winning multiple awards and accreditations in customer service, business tourism and people management. We achieve this by putting our guests at the heart of everything we do.
We take workplace engagement seriously and are proud to have been awarded the Best Companies accreditation as very good to work for 2025.
Simply put, we’re trying to make Imago Venues a place where people love to be. We care about our people and we’re kind to each other. We’re ambitious, ethical, sustainable and, most importantly, we’re accountable.
Come join our team! To apply online, log onto the Imago website
To find out more about the role click here
Closing date: 16th March 2026
Imago Venues are an Equal Opportunities and Disability Confident Committed Employer