IT Services

Full time, open ended

Based on the Loughborough Campus, with some flexibility to work from home depending on operational requirements at the time.

Here’s more about the role and what we are looking for:

Are you an enthusiastic individual who enjoys innovation and solving problems? Do you have hands-on experience in working on IT networks, Wi-Fi or connectivity?  

We’re looking for creative and enthusiastic individual to join our Network and Smart Campus Team.

Come and join IT Services at a UK top 10 university.  We are at the forefront of supporting the digital campus, providing connectivity and network infrastructure for the University, and developing strategies to take us forward in a rapidly evolving world. Whatever stage you are at in your career Loughborough University provides a vibrant, dynamic experience. The atmosphere on campus is friendly and relaxed and offers fantastic facilities for staff to use.

You will work as part of an established technical team, providing operational support on all areas of the University’s IT Network, troubleshooting on the latest network switches, wireless infrastructure, and copper and fibre optic cabling.

Key Requirements:

• You will have previous experience in working on Cisco networks
• You will have excellent logical diagnostic skills with the ability to troubleshoot and resolve complex technical issues with wired and wireless networking technologies.
• You must be a good communicator, have a flexible approach to work, a willingness to learn and be a team player.

Why should you apply:

As a member of IT Services, you can expect:

• Support in developing your career, allowing you to progress towards your goals in a friendly environment.
• Development opportunities including exposure to a wide breadth of technologies.
• Work closely with all our partners from across the University to support digital transformation and deliver outstanding levels of service that are recognised as the best in the country by our students in the National Student Survey.
• A supportive dynamic working policy with flexible home/hybrid working where possible.
• A superb 440-acre green site in the heart of Leicestershire with first-rate facilities, plenty of open space, gardens, and sports areas.
• A great salary and benefits package, generous holiday allowance and pension scheme.

For more information refer to the Job Description and Person Specification.

Application process:

If you are interested in applying for this role, you must use the below steps as a guide to completing the application.

• Login to our vacancies platform, either by registering as a new user, logging in using existing details, or if you are an internal member of staff log in through my.HR.
• Complete all the required sections of the application form
• Fully complete the supporting statement as this will be used to assess your application, Within the supporting statement you should demonstrate, using examples, how you meet each of the "essential" and as many of the "desirable" criteria as possible – these are identified as “stage 1” in the person specification (within the Job Description).
• For further support refer to our application guidance, which includes some top tips and support to help you when completing your application

Please fully complete the application form as CVs will not be used.

Interview process and further information:

• Informal chats about the role are welcomed, please contact Anthony Tunley, Network and Smart Campus Team Manager, a.tunley@lboro.ac.uk
• If your application is successful, you will be invited to undertake a technical assessment and interview. Both will be in-person and held on campus on the same day.

Closing Date: 21st March 2025

Interview Date: 17th  April 2025